Determining The Investment Return of Incentive Travel
This study reveals the best models for meauring the return on investment from incentive travel programs. The report uncovers what motivates employees and which elements of an incentive program are the most important.
The Value And Return of Employee Recognition
This study focusses on the best ways to link recognition to improved performance and increased business value.
Incentive Federation 2007 Report
United States Incentive Merchandise and Travel Marketplace Study
Overall, 34% of companies used either incentive travel or merchandise incentives in 2006. The total market for incentive travel and merchandise in 2006 was $46.1 billion.
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h2. Incentive Federation Report 2005
A Study Conducted among Current Users of Merchandise and Travel Items For Motivation / Incentive Applications
This study found when it comes to incentives and rewards, respondents indicated that merchandise incentives and travel incentives are more compelling than cash.
Linking Organizational Characteristics to Employee Behavior and Attitudes
This study found a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance.
The Value and Return in Employee Recognition
Linking Recognition to Improved Job Performance and Increased Business Value—The Current State and Future Needs
The comprehensive report, The Value and ROI in Employee Recognition: Linking Recognition to Improved Job Performance and Increased Business Value—The Current State and Future Needs, synthesizes recent research by analyzing case studies of successful recognition programs and recommending further investigation into workplace recognition.
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h2. Employee Engagement, Customer Satisfaction and Profitability
This study, by Prof. James Oakley of Ohio State University, found a clear link between employee engagement and customer satisfaction, and customer satisfaction and profitability.
Determinants of Employee Satisfaction and Engagement
This study, a follow up by Prof. James Oakley, identified key internal levers that affect employee satisfaction and, more importantly, the level of engagement.
Internal Marketing Best Practices
This study analyzed attempts by a dozen diverse companies to integrate their external and internal marketing practices.
Awards Selection: Guidelines for Implementation
This study addresses the role of cash and noncash reward systems in corporations to provide a better means of determining when to use which type of award system.
Making the Case for Sales Incentives to the Tune of 10 Percent Return
This white paper delves into the mechanics of sales incentive programs, providing managers with useful information to design successful sales initiatives at their own companies and providing their corporate decision makers with hard evidence.
Employee Lifetime Value: Measuring the Long-Term Financial Contribution of Employees
This research report is produced by the Forum for People Performance Management and Measurement and the Performance Improvement Council of the Incentive Marketing Association. Among other valuable insights, the research paper explains how to view ELTV through a CLTV lens via seven key constructs. Using CLTV as a guide to better understand and assess ELTV, business managers and HR personnel can glean ever deeper insights into the one true factor that determines ultimate organizational success: people. This document also examines properties shared by Employee Lifetime Value and Customer Lifetime Value.




