Travel Producer

Travel Beyond is currently looking to hire in our entry-level position of Travel Producer. This position is based in our headquarters in Wayzata, MN.

Please email your resume and cover letter to Rachel David (racheld@travelbeyond.com) and Callie Robinson (callier@travelbeyond.com).

Job Description

TITLE: Travel Producer
SUPERVISOR: Sales Operations Manager
SCHEDULE: Monday-Friday, 40 hours/week at the Wayzata, MN headquarters
COMPENSATION: $21.00/hr, commensurate with experience

OBJECTIVE

Assist Travel Consultants and Travel Associates in the creation of  custom international travel itineraries and documents for luxury travel clients.

TRIP PLANNING

  • Assist consultants in quote preparation and preliminary itinerary design and mailers, as requested.
  • Follow company protocol to create confirmation and final travel documentation packages, including drafting travel itineraries. Record mailers in ClientBase.
  • Enter sensitive data from client travel forms into ClientBase.
  • Field incoming phone calls to assist Office Manager.
  • Work with external partners to finalize travel documentation and vouchers.
  • Ensure services providers are accurately recorded.
  • Ensure available amenities are secured in advance of travel.
  • Assist with quoting and invoicing travel protection plans, upon request.
  • Follow company protocol to generate invoices, collect payments, and request client & vendor payments from Travel Beyond Accounting.
  • Field client travel questions, working with appropriate internal and external resources to answer questions outside of your areas of expertise.
  • Assist with additional company projects, upon request.

GENERAL

  • Adhere to the Travel Beyond sales process while managing complex client itineraries.
  • Maintain control over areas of accountability.
  • Actively study product and Travel Beyond terms and conditions.
  • Action tasks in the shared team inbox and assist the sales team as requested by your immediate supervisor.

PROFITABILITY

  • Ensure consistency is maintained in client documentation across all core destinations and experiences.
  • Think creatively and make recommendations that impact efficiency.
  • Maintain a high level of confidentiality.
  • Build customer relationships to generate repeat and referral business.

REQUIRED SKILLS

  • Proficient computer skills and proficient in Microsoft Outlook, Word, PowerPoint, and Excel
  • Take and follow direction well and be willing to ask for clarification, as necessary.
  • Highly organized and detail oriented.
  • Excellent written and verbal communication skills.
  • Outgoing and friendly personality on the phone and in-person